Privacy Policy

1. Introduction

[Company Name] respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or request HVAC services.

By using this website, you agree to the practices described below.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Phone number

  • Email address

  • Service address

  • Any details submitted through contact or estimate forms

Technical Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of visit

This information helps us improve website performance and respond to service requests.

3. How We Use Your Information

We use collected information to:

  • Respond to service inquiries

  • Schedule appointments

  • Provide estimates

  • Improve customer service

  • Send service confirmations or updates

  • Maintain website security

We do not sell or rent your personal information to third parties.

4. Sharing of Information

We may share information only when necessary:

  • With service technicians to complete requested work

  • With trusted service providers who help operate our website

  • When required by law or legal process

All third parties are required to protect your information.

5. Cookies & Tracking

Our website may use cookies to:

  • Improve user experience

  • Track website performance

  • Understand visitor behavior

You may disable cookies in your browser settings, but some website features may not function properly.

6. Data Security

We take reasonable measures to protect your personal information, including:

  • Secure website hosting

  • Limited internal access to customer data

  • Protection against unauthorized access

However, no online transmission is fully secure. Use the website at your discretion.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies separately.

8. Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

To make a request, contact us using the information listed above.

9. Children’s Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.